Live commerce OS · Shopify and any website

Your best salesperson can't see who's about to leave.

Attendant shows which shoppers are hesitating and lets your team reach them by chat, video call or live stream — inside your own store, without a developer.

14-day trial · no card · installs in minutes

YOUR STORE/products/example

Product page

A product someone is unsure about

$62.00


Third visit · no add to cart

LIVE
A specialist is available

Need help choosing?

Yes, help me Not now

An illustration of the widget on a product page. The wording and the rule that triggers it are yours to set.

Three steps from traffic to a conversation.

  1. 01

    Install the widget

    One click on Shopify, one script tag anywhere else. Your catalog syncs automatically — products, variants, stock and prices.

  2. 02

    See who is hesitating

    Every live visitor gets an intent score built from repeat views, cart value, time on page and traffic source. Each score shows the reasons behind it, so your team can see why someone is worth talking to.

  3. 03

    Put a person in front of them

    Your rules decide when to offer help. The shopper accepts and lands in a chat or a video call with someone who can answer, and add the right thing to their cart.

Live visitor radar

An intent score you can explain to your sales team.

Every shopper on your site, ranked. Open any one of them and you see exactly which signals produced the number — not a black box you have to take on faith.

Reason codes Live updates Routing

What a score is made of

Returning visitor
+24
Viewed the same product 3×
+22
Read the returns policy
+14
Has items in cart
+10

An example breakdown. Your scores come from your own shoppers.

Nudge rules

Offer help to the hesitant shopper, not to everyone.

Build rules from real behaviour: a minute on a product page, a third visit, a full cart with no checkout. Each rule reports its own impressions, acceptances and attributed revenue, so you can switch off the ones that only annoy people.

Condition builder Exit intent Per-rule reporting

An example rule

On a product page for
60s
Has not added to cart
yes
Only when staff are online
yes
Shows
your wording

Chat, calls and live shows

One widget, three ways to talk.

Assisted chat for quick questions. A 1-to-1 video call when someone wants to see a high-value product before buying. Live shopping streams when you want an audience. Your specialist can build the cart for them in any of the three.

Assisted chat Video calls Live streams

Built into the storefront

Bundle size
Under 16KB
Loads video
Only when opened
Isolation
Shadow DOM
Works on
Shopify, Woo, custom

Attribution

Revenue you can check, order by order.

An order is claimed only when the shopper actually talked to someone first, inside that surface's window. Every claimed order carries its full path, so your finance team can audit any one of them instead of trusting a total.

Order traces Configurable windows Per-agent revenue

What a trace looks like

Source
Google Ads
Then
3 product views
Then
Accepted an invite
Then
Video call, then checkout

Where Attendant is right now.

Attendant is new. Rather than show numbers from customers we don't have yet, here is what works today and what doesn't.

Working today

Shopify install and catalog sync, the storefront widget, live visitor radar with explainable scoring, nudge rules, assisted chat, order attribution, and the merchant app.

In progress

1-to-1 video calls and live shopping run on our own infrastructure, with a capped audience while we prove them out. You see the cap in your dashboard.

Not built yet

The AI product expert, replays and clips, A/B testing, and the creator marketplace. We would rather say so than put them on a feature list.

If you need something on the third list, tell us — it changes what we build next.

Pricing

Full comparison

Starter

$29

per month

  • Storefront widget
  • Live visitor radar
  • Assisted chat
  • Catalog sync
Start free

Growth · most popular

$79

per month

  • Everything in Starter
  • Nudge rule builder
  • Attribution reporting
  • Remove our branding
Start free

Pro

$199

per month

  • Everything in Growth
  • 1-to-1 video calls
  • Live shopping
  • API access
Start free

Enterprise

Custom

annual contract

  • Everything in Pro
  • White labeling
  • SSO / SAML
  • SLA
Contact sales

Questions merchants ask first.

Do I need a developer?
On Shopify, no. You switch on an app embed in the theme editor and product and cart tracking come with it — no theme code is edited. On other platforms it is one script tag plus two lines to report the product and cart.
Will it slow my store down?
The embed is under 16KB and loads after your page. Video and voice code is fetched only if a shopper actually uses them. Video only loads if a shopper opens it.
What if nobody is on shift?
Rules can be set to fire only when staff are online. Outside those hours the widget takes a message rather than promising someone who isn't there.
How is revenue attributed?
Order-level, by surface, with configurable windows. An order is claimed only if the shopper spoke to someone within that window, and every claim shows its full path.
Where is video hosted?
On our own servers for now, so live audiences are capped while we scale. You see the exact limit in your dashboard rather than discovering it during a show.
Who owns the data?
You do. Conversations and recordings can be exported or deleted at any time, and we honour Shopify's data-deletion requests automatically.

Start free · 14 days · no card

Install it on your busiest product page.

On Shopify

Or create an account

Sign up first and connect your store afterwards — works with Shopify or any other platform.

Create an account

Talk to us first

Tell us about your store and we'll say honestly whether Attendant helps yet.